SOX Audit Requirements

IncidentMonitor™ supports SOX compliance in two ways:

1) Creating automated workflow processes
2) ITIL^® Pink Verify certification

1) Automated Workflow Processes

IncidentMonitor™ maintains a complete transaction journal and audit trail for all business processes to provide full compliance and satisfy auditing requirements.

2) ITIL^® Pink Verify Certified

ITIL^® (IT Infrastructure Library) is the most widely accepted approach to IT Service Management in the world. It provides a cohesive set of best practices drawn from the public and private sectors internationally. It is a rigid test to ensure the software complies with a set of standards for service management and full traceability for all operations.

The ITIL^® framework is part of the foundation for the COBIT model and addresses most of the requirements of the Sarbanes-Oxley Act from an IT systems perspective.

Additional Features

IncidentMonitor™ has additional features that go well beyond the ITIL^® Pink Verify Certification to address the SOX requirements. The following sections from the COBIT roadmap are addressed:

• Security administration
• Application change control management
• Data management and disaster recovery
• Operations and problem management
• Asset management