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IncidentMonitor™ SaaS

Sign Up For SaaS

A SaaS solution means we provide all the servers and software and you connect to our hosting facility to use the application using a browser. The hosting facility supports full web based access to your service personnel and end users in addition to Windows based clients for service personnel through our Terminal Services servers.

SaaS Service  
Our proven track record for SaaS can not be matched. Our typical 3 day SaaS service project plan for either your specific solution need or our standard ITIL Helpdesk, covers the following:

  • Day 1 - Set Up, configure your initial project using our standard ITIL Helpdesk or one of our other solution templates. Load all of your contact and service personnel information into your environment and provide secure access.
  • Day 2 - Tailoring, tailor the initial project or ITIL Helpdesk for your specific notification messages, service rules and end user interface look and feel. Do scenario walk-throughs to exercise the system and validate the system.
  • Day 3 - Training, walk you through a one day hands on training course that introduces you to IncidentMonitor and the process of managing service requests.
 
 
 
  To sign up for this service or to find out more information on this service offering, please contact us using the information below.



 
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  IncidentMonitor™ is a registered trademark of Monitor 24-7 Inc.
  IT Infrastructure Library® (ITIL) is a Registered Trade Mark of the Office of Government Commerce.