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Management Dashboards

Optional Management Dashboards are available for the IncidentMonitor™ Enterprise solution. These provide a comprehensive view into an organization's service desk for system-wide, project-specific or resource-specific KPI measurements.

Monitor 24-7 offers 30 Management Dashboards, including:

  • Real-time statistics on an entire service desk
  • Six month statistics with drill-down capabilities
  • Personal dashboards for each resource
  • Project specific dashboards
  • Scrolling whiteboard dashboards
  • Queue ticker

 
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  IncidentMonitor™ is a registered trademark of Monitor 24-7 Inc.
  IT Infrastructure Library® (ITIL) is a Registered Trade Mark of the Office of Government Commerce.