Company Overview

Monitor 24-7 redefines service management by helping organizations improve their customer facing functions. Monitor 24-7 provides simple solutions that tackle complex service desk processes right out of the box.

Its goal is to help customers:

• Reduce running costs
• Manage change
• Deliver a fully functional advanced software solution
• Lower the cost of ownership

Monitor 24-7's award winning IncidentMonitor delivers state-of-the-art business processes and intelligent workflow capabilities in a fraction of the time and at a fraction of the cost of other solutions. Its unique single platform approach does not require expensive customization or additional modules; and processes can be automated to reduce time and increase efficiency.

IncidentMonitor's ITIL (IT Infrastructure Library)-compatible open framework also allows for rapid implementation of enterprise level service desk capabilities without being tied to legacy systems or costly customization.

Monitor 24-7 solutions are used by a broad base of global customers in a variety of industries, including healthcare, telecommunications, government, commercial, financial and manufacturing enterprises among others.

To give you an idea of the industries that we have provided solutions for, click on clients. As you will see from the list there are numerous industries that the software is currently being used to provide enterprise service management.

Click the Company Overview link to see a concise overview that outlines who Monitor 24-7 Inc. is and what we have to offer.