Monitor 24-7's Webinar Series

IT Service Management Webinar Series   (Sign Up)

IncidentMonitor™ is well known in the industry for its enterprise-class ITSM solutions. These upcoming webinars will introduce solutions that will allow customers to provide world-class support to their internal customers…without breaking the bank!

IncidentMonitor™ ITIL

In this webinar, we will introduce IncidentMonitor™'s ITIL-compatible processes. Learn how IncidentMonitor™ supports the ITIL processes out-of-the-box. You will also see how IncidentMonitor™'s flexible workflow engine will allow you to easily modify out-of-the-box processes to support your company's specific requirements.

IncidentMonitor™ Help Desk

In this webinar we will introduce our signature Help Desk workflow available with IncidentMonitor™. You will be introduced to IncidentMonitor™’s Self-Service, Knowledgebase, Service Level Rules engine and robust Asset Management capabilities. You will see how IncidentMonitor™’s flexible workflow engine will allow you to easily modify its out-of-the-box processes to support your company's specific requirements.

"Not just Help Desk" Webinar Series   (Sign Up)

IncidentMonitor™ is a robust Service Management framework, allowing companies to automate all internal and external customer-facing processes. These webinars introduce solutions that are currently being used by many of our customers to automate customer facing processes.

Bug Tracking

We will introduce a solution supporting a software development environment. Customers are able to log software problems, and the request is then forwarded to the appropriate department, managed by specific workflow to resolution.

Employee Management

We introduce a solution supporting employee management. The solution manages your company's human resource processes starting from the hiring of new employees, to termination of employees, and all processes in between.

Leads Management

We introduce a solution supporting sales lead management. This solution tracks the lead from creation, through the sales cycle, to completion.

Are you interested in learning more about what IncidentMonitor™ can do for your company? Just check out the following schedule of upcoming webinars by clicking on the link that interests you and register. For more information, please email abcntier178@rogers.com.